Today, everyone is getting into the home security business. Especially, since most home alarm systems are going wireless, using cellphones and tablets for monitoring. Also, it is more convenient to have one bill for internet, cable, and home security. You don’t have to have Xfinity cable or internet to receive their home security.
Home alarm reviews of Xfinity have been mixed. While customers enjoy the high-quality equipment, others have said that its customer service leaves much to be desired. As far as prices, they are right in the same ballpark as other security companies. You also have the choice of wireless with a touchscreen control panel, typical of others. The equipment comes with a warranty, and since it is part of a bigger company, its installers are more established than those from smaller home security businesses.
The downside of Xfinity is if you decide to switch your internet or cable provider. When you are talked into signing up for its security, you stop shopping around for a company that might be better for your budget and lifestyle. Customers have also said that the options are a tad pricey, while the ones that are included are quite skimpy.
For example, with Xfinity home security, you only get three door/window sensors. We don’t know of any home that has only three doors or windows. If you are interested in a motion sensor, you need to know that it doesn’t cover all access points to your property, which makes it useless. A few more glass breaking sensors would solve this problem immediately.
Customers have complained about installation. On average, installation with Xfinity takes up to six hours, and you have to give the installer a four-hour window. You also need to know that Xfinity is a part of Comcast. Comcast doesn’t have a great reputation, especially when it comes to customer service.
Moreover, Comcast is well-known for its service going out at a moment’s notice. On the other hand, Xfinity does now offer lock automation to go along with the thermostat and light control features. Xfinity is a good option. However, there are other home security companies that are better options, and they don’t require long contracts, deliver exceptional protection, and will save you money over time. If you plan on going with Xfinity for your home security, you should be prepared to pay more money than what you will pay for your basic package.